Orders are accepted subject to the Conditions of Sale set out below.

1. GENERAL

The "NRG " means NRG INSTRUMENTS LTD. The "Contract" means the contract agreed between persons or NRG whose order is accepted by NRG. The "Customer" means the person placing the order in their own right or on behalf of NRG.

All quotations are written and all orders are accepted subject to the following terms and conditions. Variations and additions can only be accepted in writing.

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 2. PRICES

Prices exclude value added tax which will be added to each order at the current UK rate where applicable. Every effort will be made to adhere to prices published in £ Sterling but the NRG reserves the right to change prices without notice at any time. Prices of imported goods may be subject to currency exchange fluctuations. Delivery charges will be at cost unless by prior agreement.

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3. PAYMENT

Payment will be required upfront unless credit has been agreed, then payment by invoice must be within 30 days of receipt of goods unless otherwise agreed previously.

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4. ORDERS

NRG reserves the right to refuse to supply any person or NRG. Catalogues, price lists and other advertising matter are an indication of the goods offered and no particulars therein shall be binding on the NRG. Responsibility for ensuring that Goods are suitable for a particular application is the Customer's unless stated in writing. To avoid duplication of verbal orders any confirmation by post, facsimile or e-mail must clearly indicate 'Confirmation only'.  Cancellation or partial cancellation of orders for non-standard, special build items can only be cancelled by prior negotiation and agreement to indemnify the NRG against expense incurred. NRG reserves the right to apply a 25% handling charge on any returned orders. Carriage charges are non-refundable.

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5. INSPECTION, SHORTAGES, DEFECTS

The goods or services supplied must be inspected on receipt and written notice of any defects or discrepancies given within 7 days. Risk or damage to or loss of Goods will pass to the Customer when signed for on receipt from the appointed Courier. Software supplied must be checked for computer viruses before use.

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6. LIABILITY

NRG shall not be liable for any damage, loss or expense resulting from the failure to give advice or information or the giving of incorrect advice or information whether or not due to the negligence NRG, its employees agents or subcontractors. These Conditions of Sale set out the entire liability of NRG to the Customer in respect of the Goods and shall be in lieu and to the exclusion of all other warranties, conditions, and other terms implied by statute or common law save for any implied terms which by law cannot be excluded. Nothing in these Conditions of Sale excludes or limits the liability NRG for death or personal injury caused by NRG’s negligence or fraudulent misrepresentation. NRG's total liability in contract, tort (including negligence or breach of statutory duty), misrepresentation or otherwise shall be limited to repairing, replacing or at NRG's option refunding monies already paid in respect of the Goods. NRG shall not be liable to the Customer for any indirect or consequential loss or damage (whether for loss of profit, loss of business, depletion of goodwill or otherwise) costs, expenses or other claims for consequential compensation whatsoever (whether caused by the negligence of the NRG, its employees, agents or subcontractors) which arise out of or in connection with any Contract.